Independent Uk court record searches and certified document requests, handled clearly and securely
View ServicesLast updated: 17/01/2026
This Privacy Policy explains how Title Deeds Direct collects, uses and protects your personal data when you use our website and services.
We are committed to ensuring that your personal information is handled in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
We may collect and process the following information:
- Name
- Email address
- Property address or title number
- Payment information (processed securely via third-party providers)
Any additional information provided through forms or correspondence
We collect personal data when you:
- place an order through our website
- complete an online form
- contact us by email or other means
i- nteract with our website
We use your personal data for the following purposes:
- to process and fulfil your order
- to retrieve documents from HM Land Registry records
- to communicate with you regarding your order
- to respond to enquiries
- to improve our website and services
Our lawful basis for processing your data is:
- performance of a contract (to provide the services you request)
- legitimate interests (to improve and operate our services)
All payments are processed securely via third-party payment providers (e.g. Stripe).
We do not store or have access to your full payment card details.
We do not sell, rent or trade your personal data.
We may share your data with trusted third parties where necessary to provide our services, including:
- payment processors
- website hosting providers
- service providers assisting in website operation
All such parties are required to keep your data secure and confidential.
We implement appropriate technical and organisational measures to protect your personal data, including:
- secure (SSL) encryption
- restricted access to data
- regular monitoring of system security
However, no method of transmission over the internet is completely secure.
We retain personal data only for as long as necessary to:
- fulfil your order
- comply with legal obligations
- resolve disputes
Under UK data protection law, you have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your data
- object to or restrict processing
- lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us.
Our website uses cookies to improve user experience and analyse website traffic.
Cookies may be used to:
- remember your preferences
- enable website functionality
- analyse site usage
You can control or disable cookies through your browser settings.
We may use third-party services such as analytics providers to help us understand how users interact with our website.
These services may collect anonymised usage data.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website.